Help & Support
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Shopping & Orders
Find help with browsing, purchasing, and downloading resources.
- How do I purchase and download a resource? Add to cart, check out securely, then download from My Library.
- How do downloads work? Find, download and re-download everything you bought.
- View your order history and receipts Every order, its status and a printable receipt in My Orders.
- Which license do I need? One purchase covers one educator and their own students.
- What if a resource isn't right for me? When refunds are possible and how to ask for one.
- Buying for a school or district Licenses for several teachers, and paying by invoice.
- Review and Q&A guidelines Honest reviews, fair replies, and what we remove.
Related questions
How do I purchase and download a resource?
Add the resource you want to purchase to your cart. Create an account or log in to your existing account, then complete your purchase.
Once your purchase is complete, you can immediately download and access your resource. Your purchased resources will also be saved under the My Library tab in your account, where you can access and download them again at any time.
How do I view my order history and receipts?
Open My Orders to see every order you've placed. Choose View Receipt on an order to see, print or save its receipt.