Help & Support
We're here to help! Find answers, guides, and support to make the most of Teach This Way!
Help topics
- Getting StartedLearn the basics and set up your account.
- Shopping & OrdersFind help with browsing, purchasing, and downloading resources.
- WishlistsManage your wishlists for resources and memberships.
- MembershipsLearn about creator memberships, what's included, and how to manage your subscriptions.
- My LibraryAccess and organize your purchased resources and membership content.
- Payments & BillingManage payment methods, view receipts, and update billing information.
- Account SettingsUpdate your profile, preferences, and notification settings.
- TroubleshootingGet help with common issues and error messages.
Popular Help Topics
How do I purchase and download a resource?
Add the resource you want to purchase to your cart. Create an account or log in to your existing account, then complete your purchase.
Once your purchase is complete, you can immediately download and access your resource. Your purchased resources will also be saved under the My Library tab in your account, where you can access and download them again at any time.
Where can I find my purchased resources?
Everything you've bought is in My Library. Search or filter your library, then choose Download. You can download your purchases again whenever you need them.
How do I add items to my wishlist?
Use the wishlist (heart) button on any resource or membership. Saved items appear in My Wishlist, where you can add them to your cart, share them or remove them.
How do I access my membership resources?
Open My Memberships to see each membership you belong to and the resources it includes. You can use them for as long as the membership is active.
What payment methods do you accept?
Card payments are processed securely by Stripe: major credit and debit cards are accepted, and other options shown at checkout (such as digital wallets) depend on your device and location. PayPal is also offered at checkout when it's available. We never store your full card number.
How do I update my account information?
Open Account Settings to change your name, profile photo, email address and password. Choose which optional emails you receive in Email Preferences.
How do I view my order history and receipts?
Open My Orders to see every order you've placed. Choose View Receipt on an order to see, print or save its receipt.