Only people who bought a resource, or can use it through a membership, can review it. One review per person per resource; you can edit yours at any time, and edited reviews are labelled.
Not allowed
- Offering or accepting money, refunds, free resources, gift cards or any other reward for a review or a rating.
- Review swaps between creators, reviews of your own resources, or reviews written for someone else.
- Asking a buyer to change or remove a review, contacting reviewers outside the marketplace, or treating them differently because of a review.
- Personal information, hateful or harassing language, spam, links to other stores, or content unrelated to the resource.
Replies and answers
Creators can reply publicly to each review and answer questions. Keep replies courteous and about the resource. Creators never see reviewers' email addresses and cannot hide or delete reviews.
Reporting and moderation
Use Report under any review or question. Our moderators may hide content that breaks these guidelines, and review patterns that suggest manipulation, such as bursts of reviews from brand-new accounts or reviews from refunded purchases. Repeated manipulation can lead to removal of reviews, listings or accounts.